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6 docs tagged with "user-journey"

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Error and edge-case UX

Recommended microcopy for LuxID error states - access denied, network failure, expired session, account blocked - in English, French, German and Luxembourgish.

Multi-factor UX

Step-up authentication UX, per-method flows for OTP, TOTP, passkeys, and LuxTrust, recovery paths, lockout prevention, and re-authentication patterns.

Passwordless and passkey UX

Passkey education, device binding, browser compatibility, fallback flows, and cross-device sign-in UX for LuxID integrations.

Universal Login UX

Why redirect-based login is safer, what the LuxID hosted page guarantees, branding boundaries, mobile/desktop differences, and session reuse behaviour.

User journey patterns

End-to-end sequence diagrams for first-time sign-in, returning sign-in, MFA challenge, LuxID Verified, LuxID Pro federation, account linking, and logout.

UX and branding

Design and branding guidelines for integrating LuxID sign-in consistently, accessibly, and in a way users across Luxembourg recognise and trust.