Why do you need JavaScript, SessionStorage, and cookies

Why LuxID requires these technologies

LuxID requires JavaScript, sessionStorage, and cookies to be enabled in your browser in order to function correctly. Not having any of these enabled may cause errors during sign-in or account management.

• JavaScript is needed to securely handle the authentication process and render the sign-in and account management pages.
• sessionStorage is used to securely store temporary session information in your browser while you are signed in.
• Cookies are used to maintain your login session and remember that you are authenticated.

LuxID does not use third-party tracking cookies.

How to enable JavaScript

JavaScript is enabled by default in most browsers. If it has been disabled, follow the instructions for your browser below.

Firefox and Tor Browser (Windows, macOS, Linux)

JavaScript is enabled automatically in Firefox for Android and Firefox for iOS/iPadOS.

1. Type or paste about:config into the URL bar and press Enter.
2. Click Accept the Risk and Continue.
3. Enter javascript.enabled into the search box and double-click the row to change the setting to true.

See Mozilla's guide: JavaScript settings and preferences for interactive web pages (opens in a new tab).

Chrome, Chromium, and Brave (Windows, macOS, Linux, Chromebook)

1. Go to Menu (3-dot icon) > Settings > Privacy and Security > Site Settings > Content > JavaScript.
2. Toggle the setting to Allow (recommended).

In Brave, go to Menu > Settings > Additional Settings > Privacy and Security > Site and shield settings > Content > JavaScript.

See Google's guide: Allow JavaScript in your browser (opens in a new tab).

Chrome and Brave (Android)

JavaScript is enabled automatically in Chrome for iOS/iPadOS.

Go to Menu (3-dot icon) > Settings > Site Settings > JavaScript and toggle to Allow sites to run JavaScript (recommended).

Microsoft Edge (Windows)

1. Go to Menu (3-dot icon) > Settings > Cookies and site permissions > Site permissions > All permissions > JavaScript.
2. Turn the Allowed (recommended) switch on.

See Microsoft's guide: Enable JavaScript (opens in a new tab).

Safari (macOS)

1. Go to Safari > Preferences > Security tab > Web content.
2. Enable the Enable JavaScript checkbox.

See Apple's guide: Change Security settings in Safari on Mac (opens in a new tab).

Safari (iOS and iPadOS)

Go to Settings > Safari > Advanced (scroll to bottom) and turn the JavaScript switch to on.

Opera (Windows, Linux, macOS)

JavaScript is enabled automatically in Opera for Android and Opera for iOS/iPadOS.

1. Go to Menu > Go to full browser settings > Privacy & Security > Site Settings > JavaScript.
2. Turn the Allowed (recommended) switch on.

See Opera's guide: Web preferences (opens in a new tab).

How to enable sessionStorage

sessionStorage is a web technology that allows websites to store information securely in your browser for the duration of your session.

Common fix for all browsers

Make sure cookies are enabled (see below). In most browsers, sessionStorage is enabled automatically when cookies are enabled.

Firefox

1. Enter about:config in the address bar.
2. Click Accept the Risk and Continue.
3. Type dom.storage.enabled in the search bar.
4. Change the value to true if it is set to false.

Safari

sessionStorage is enabled by default in Safari. If you are using private browsing mode, be aware that sessionStorage data is cleared when the private window is closed. Try using regular browsing mode if you experience issues.

How to enable cookies

Cookies are small pieces of data that websites store in your browser. LuxID requires first-party cookies to be enabled for session management. Third-party cookies are not required.

Firefox (Windows, macOS, Linux)

Go to Menu (hamburger icon) > Preferences > Privacy & Security and select your preferred security level. Both Standard and Strict modes allow the cookies LuxID needs.

See Mozilla's guide: Websites say cookies are blocked - Unblock them (opens in a new tab).

Chrome, Chromium, and Brave (Windows, macOS, Linux, Chromebook)

Go to Menu (3-dot icon) > Settings > Privacy and Security > Cookies and other site data > General settings and choose your preferred privacy level. Make sure cookies are not completely blocked.

See Google's guide: Delete, allow, and manage cookies in Chrome (opens in a new tab).

Microsoft Edge (Windows)

Go to Menu (3-dot icon) > Settings > Cookies and site data and enable Allow sites to save and read cookie data (recommended).

See Microsoft's guide: Temporarily allow cookies and site data in Microsoft Edge (opens in a new tab).

Safari (macOS)

Go to Safari > Preferences > Privacy tab. The default setting (Prevent cross-site tracking) is compatible with LuxID.

See Apple's guide: Manage cookies and website data in Safari on Mac (opens in a new tab).

Tor browser

By default, Tor Browser blocks third-party cookies and deletes all cookies when the browser window is closed. First-party cookies are allowed and LuxID should work normally.

Opera

Go to Menu > Go to full browser settings > Privacy & Security > Cookies and other site data > General settings and choose your preferred privacy level. Make sure cookies are not completely blocked.

See Opera's guide: Web preferences (opens in a new tab).