2-Step Verification
How to set up and use 2-Step Verification on your LuxID Account
How to set up and use 2-Step Verification on your LuxID Account
Passwords, 2-Step Verification, passkeys, suspicious activity, and keeping your LuxID Account secure.
How to protect yourself from losing access to your LuxID Account by setting up multiple sign-in options.
Confirm you are on a real LuxID page before typing your password or code - check the address and connection, and let your password manager help.
Tips for creating a strong and secure password for your LuxID Account
Review the devices LuxID remembers for faster sign-in, and forget any you no longer use or recognise.
What LuxID shares with apps when you use Sign in with LuxID, how an app may use your data, and how you stay in control.
How to link an eIDAS-compatible digital identity (via LuxTrust) to your LuxID Account for identity verification
How LuxID uses verification methods to prevent spam and abuse during account creation
Steps and recommendations to strengthen the security of your LuxID Account
What passkeys are, how they work with LuxID, and how to set them up for passwordless sign-in.
What password managers are, how they work with LuxID, and how to troubleshoot common issues.
How to identify legitimate LuxID messages and avoid phishing or smishing attacks
How to verify that an email, SMS, or phone call is genuinely from LuxID and not a phishing attempt.
Steps to detect suspicious activity and secure a compromised LuxID Account
Security checklist for new LuxID Account owners to protect their account
How to safely sign in to your LuxID Account on public or borrowed devices
How to investigate and respond to suspicious activity on your LuxID Account
What to do when you are temporarily blocked from logging in due to security measures
What to do if you receive password reset emails you did not request
How to use passwords and passkeys across devices for signing in to LuxID
Why JavaScript, sessionStorage, and cookies are required for LuxID to function
Why LuxID may block your account for security, and how to get it unblocked