12 docs tagged with "recovery"

Steps to regain access if locked out, compromised, or forgotten credentials.

How to protect yourself from losing access to your LuxID Account by setting up multiple sign-in options.

Troubleshooting steps when you cannot sign in to your LuxID Account

How to change your LuxID password, or reset it if you have forgotten it

How to check whether you already have a LuxID Account

Steps to recover your LuxID Account if you forgot your password or lost access.

A deleted LuxID Account cannot be recovered. What that means for your data, and how to start using LuxID again.

Steps to detect suspicious activity and secure a compromised LuxID Account

What to do if someone changed your LuxID Account password without your permission

Helpful tips for successfully completing the LuxID Account recovery process

How to recover access to your account if you lost your 2-Step Verification device

Why an account recovery request handled by LuxID support can take time, and how to avoid delays